Brand boiler not warm also in trouble

According to the associated press, the public he is let their family members against cold invasion cost 5000 Yuan to buy a brand boiler, didn't think the cold does not become an inviting a bunch of worry about things, new boiler has repaired within one and a half months, is still 3 times the normal speed.

Mr. Zhang call our hotline, himself years ago in the Longhai road store to purchase a certain brand of boiler, and never thought the day would appear without flame, he call after-sales service telephone requires replacement, was told to contact the responsible for the business of Wu in Zhengzhou, Wu Manager Manager only promised to send technical personnel to repair. Maintenance personnel on the machine check revealed that didn't bring related accessories, simple maintenance of the machine after the close.

A few days later, after the second home maintenance, the flame problem solved, but there is a boiler pressure gauges, temperature control switch was exception also appear failure phenomenon. 4: 00 am, the labor for the third time, maintenance, and promised he put a one-year extension of the warranty period. After the boiler flames and an exception occurs. Mr. Zhang depressed at: new appliances to the sincere service, recurring problems, how to solve?

Subsequently, the reporter and the brand boiler aftermarket sector. The EU's manager told reporters that the company's sales are in strict accordance with national provisions, the package õåïèéú situations can be installed there was a problem, it is not within the scope of the Exchange. For the customer is responsible for considering that they will be Mr. Zhang of the warranty period of one year.

For this argument, he does not agree with the purchase of good said 15 days to replace the machine, but refused to replace the after sales; and first time home maintenance again, has passed the half a month, thus creating a machine cannot be replaced.

So, in this case the seller is in breach of contract reporter exists? consulted the consumer protection Association, staff indicated that unlike TV, refrigerators, and other common household appliances, the State has not yet been on boiler post-sales, make clear that it takes at least two coordination.