Beijing city administration and Beijing City Consumer Association; 1 day publish consumer complaint analysis of publicity, the month of November, consumers on the radiator heating equipment of consultation, complaints increased significantly.
Ms. Zhang consumers call January purchase a heatsink, but in November when heating water, due to the heat-sink connector leaks, leading home floor, wardrobe by immersion, white walls was shot dirty. The on-site maintenance, verify that the manufacturer is one of the groups radiator caused by improper installation, maintenance personnel immediately on the radiator repairs, but claims when Ms Zhang, was refused. After the mediation, the territorial chambers of Commerce and industry by being the prosecution had a perfectly loss compensation.
According to statistics, in November, Beijing "12315" "96315" two hotline received Consumer Advisory on heating equipment 37, complaints, consulting, the total number of complaints increased 60.71% last month. Consumer issues are reflected in the radiator leak, rust, radiator not hot, and so on quality issues, and the installation cost of indiscriminate charges accessories, delays repair service problems.
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